1. Company Information

This Privacy Policy applies to SnapContracts.io, operated by Verbose Solutions LLC ("Company", "we", "us", or "our"). We are committed to protecting your privacy and ensuring transparent data practices while providing our AI-powered contract generation service.

2. Information We Collect

Account Information:

• Email address and profile information (via Clerk authentication)
• Account preferences and settings
• Subscription status and billing information
• Token usage and purchase history

Contract and Form Data:

• Form responses and inputs you provide
• Generated contract content and documents
• Draft contracts and revision history
• Auto-saved form progress and data

Technical Information:

• IP address, browser type, and device information
• Usage analytics and service interaction patterns
• Error logs and performance data
• Session information and authentication tokens

3. How We Use Information

We use your information solely to provide and improve our contract generation service:

• To generate customized legal document templates based on your inputs
• To process payments and manage your subscription or token purchases
• To save and retrieve your contract drafts for continued editing
• To provide customer support and respond to your inquiries
• To analyze service usage patterns and improve our AI models
• To send important service updates and security notifications
• To comply with legal obligations and prevent fraud

4. Information Sharing and Third Parties

We do not sell, rent, or trade your personal information. We may share information only with:

• Essential Service Providers:
  • Clerk (user authentication and management)
  • Stripe (secure payment processing)
  • Render (hosting and deployment)
  • Redis Cloud (secure data storage)
• AI Services: OpenAI for contract generation (your data is not used for training their models per our agreement)
• Legal Requirements: If required by law, court order, or legal process
• Business Transfers: In connection with a business sale, merger, or acquisition

5. Data Storage and Security

We use industry-standard security measures to protect your information, including:

• Encrypted data transmission (HTTPS/TLS)
• Secure cloud storage with Redis and authentication systems
• Regular security updates and monitoring
• Access controls and authentication requirements

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

• Account information: Until account deletion
• Generated contracts: Until manually deleted by user
• Draft contracts: Until completion or manual deletion
• Payment information: As required for tax and legal compliance
• Analytics data: Aggregated and anonymized for service improvement

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and associated data
• Export your contract data
• Opt out of marketing communications
• Request information about data processing

8. Third-Party Services

Our service integrates with:

• Clerk: Authentication and user management
• Stripe: Payment processing
• OpenAI: AI-powered contract generation
• Render: Hosting and deployment

These services have their own privacy policies that govern their use of your information.

9. Cookies and Tracking

We use necessary cookies for authentication and service functionality. We do not use tracking cookies for advertising purposes.

10. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

11. International Users

Your information may be processed and stored in the United States and other countries where our service providers operate.

12. Privacy Policy Changes

We may update this Privacy Policy periodically. We will notify you of significant changes through the service or via email.

13. Contact Information

For privacy-related questions or requests, contact Verbose Solutions LLC:

• Email: support@verbosesolutions.com